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Image of the back of the Gigafast+ hub with one phone port, three 1Gb Ethernet ports, one 10Gb Ethernet port, one WAN port and one power port. Image of new Gigafast+ hub which is in the shape of a cylinder This comes with the brand new Gigafast+ hub powered by WiFi 7 technology. We’re excited to launch our fastest broadband service yet. I had done everything, and I have just gone through the whole thing again,  but still I only get the app window to pop up and say looking for update and then close down on me, so th all is still not working. Reboot your PC and then download and install the Sky Go app again.

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You’ll then be presented with a screen to link Premier Sports to your TV. You’ll be 888starz able to sign up using your email address through the Premier Sports app on Sky Glass & Stream. If you get amber or red please follow the on screen instructions.

There are a multitude of chains about the issue of Sky Go not loading on laptops and just ‘hanging’ at the start screen. To get more help on the forum, why not use the search bar at the top to search for questions already asked and answered by other Community users? I am looking to join sky for broadband and TV but the options are bewildering to me.  I’d like to speak to a real person at sky on the phone for some help in choosing the best package for me but can’t find a telephone number. Sky’s advice is to run this Gigafast+ hub (XER10) as the main router and to configure your own mesh system as access points. Accessing the hub from a browser you will see that “for simplicity” the “advanced features” of the hub are not available and that any configuration should be done via the MySky app.

Discussion topic: Sky Q Box not connecting to wifi

And the WiFi continues  to disappear from my mobile phone Sorry, you can’t reply to this discussion as it’s been locked by our Community Managers. This discussion has been locked View this Answer within the discussion Or you can create your own Community discussion by clicking here

Linking account (mobile and sky stream)

Also other users have reported that port-forwarding does not work reliably. However, the interface in the app is not fit for purpose. The user-interface of the Gigafast+ hub is seriously deficient. Has anyone else noticed that their WiFi is slower and not as reliable since the introduction of the latest WiFi from sky?